Birch peat shampoo, 200 ml
The delivery charge is 4.90€ / 0€ when the order value is 80€ or above.
Shipping within 1-2 business days, depending on the work queue. The delivery time is normally 1-2 business days.
We process the orders on a ”first come, first served” basis, usually within two business days. Depending on the work situation in the warehouse, the processing speed may be faster or slower than stated. If the order contains products that are not in stock at the time of order, the order will be postponed until they arrive at the warehouse.
You will receive an order confirmation by email.
We are committed to providing quality products to our customers. While we hope that you are always satisfied with your purchase, we realize there are times that you may need to return a product. If you will need to return your product, please review the information below.
• Returns must be made within 30 days of your receipt date for a refund.
• Merchandise must be in its original, unopened, and unused condition.
• We regret that we do not refund original shipping costs with the return.
• Please mail your bancosmetics.com return to:
Na Naturtals oy
Attn: Returns/Exchanges Dept
Taivalmäki 5 A 27
02200 Espoo, Finland
• You will be responsible for the return shipping & handling charges, which will not be refunded, unless you received damaged merchandise (see Damaged Products Policy).
• Please make sure to record your tracking number because we cannot issue a refund until our office confirms receipt of the returned merchandise. We are not responsible for lost packages.
• All returns will be credited to the original credit card used at the time of purchase.
• Returns will be processed within 1-2 weeks of our office receiving your item.
• Please allow at least 2 billing cycles for the credit adjustment to appear on your credit card statement.
• Please do not mail any packages C.O.D., as they will not be accepted.
Please contact customer service with any questions by email at firstname.lastname@example.org or by phone at (+358) 020 7304 730 (Monday to Friday from 9AM until 4PM, GMT+2)
Please Note: Empty containers cannot be accepted for refund.